Smart Door Lock Slim

Hello Anne,

Thanks so much for sharing your experience! We're glad to hear the Smart Door Lock Slim was a perfect match for your glass door and that Malcolm made the installation smooth. Your feedback about the display is truly appreciated—it helps us continue improving to better meet our customers’ needs. We look forward to assisting you again in the future. Once again, thank you for taking the time in leaving this review, it means a lot to our team!

Hi John,

Thank you for taking the time to leave such a positive review of our smart door lock slim. We are thrilled to hear that you love the product and that you have found it to be a great solution for your ThermaTru French Doors.

We are especially pleased to hear that you were impressed with our tech and customer support staff. We strive to provide our customers with the best possible service, and we are glad that our efforts were reflected in your experience.

We appreciate your feedback and we will continue to work hard to provide our customers with the best possible products and services.

Thank you for sharing your feedback regarding your recent purchase of the sliding lock. We understand that the product, unfortunately, did not meet your specific needs due to compatibility issues with your business double door. We sincerely appreciate your understanding and patience throughout this process.

We're pleased that we were able to issue a prompt refund for the lock. We value your business and the opportunity to serve you. We're committed to learning from this experience and improving our product offerings and compatibility information to better assist customers like yourself in the future.

Thank you again for your understanding and for choosing our company. We hope to have the opportunity to serve you better in the future.

Thank you for sharing this wonderful feedback! We’re delighted to hear about your positive experience and are pleased that our team could assist you from your initial search to installation. Ensuring your satisfaction is our priority, and we're glad the Smart Door Lock Slim met your expectations and provides convenient, secure access for your entire family. It’s great to know that our video chat support added value to your installation process as well. Your confidence in us, shown by your additional order for the Next Gen lock, means a lot, and we’re excited to continue delivering products that enhance your home security. Thank you for choosing usand we look foreward to working with you again in the future on your next purchase.