Face recognition smart locks are designed for buyers who want more than basic keyless entry. Instead of relying only on fingerprints, passcodes, cards, or physical keys, these locks add contactless face recognition, built-in camera viewing, remote access, and real-time visitor alerts into one advanced entry solution.
For homeowners, offices, rental spaces, storefronts, and managed properties, this creates a more flexible way to control access. Approved users can unlock the door with face recognition, while guests, staff, service providers, or family members can still use other access methods such as fingerprint, passcode, keycard, or mobile app unlocking.
The Connected Shop offers two advanced models in this category: the Face Rec Smart Lock Pro and the Face Rec Smart Lock Max. Both are built for buyers who want a smarter and more secure entry experience, but each model has different strengths when it comes to door compatibility, camera view, access capacity, weather rating, and daily use.
In this guide, we will compare both models to help you understand which face recognition door lock is the better fit for your entry, your users, and your installation requirements.
Quick Comparison: Face Rec Smart Lock Pro vs. Face Rec Smart Lock Max
The Face Rec Smart Lock Pro and Face Rec Smart Lock Max are both designed for buyers who want a more advanced way to manage entry. Both models support contactless face recognition, built-in camera viewing, remote unlocking, fingerprint access, passcodes, keycards, app control, motion alerts, night vision, and subscription-free use.
The main difference is how each model fits the door and the type of access setup the buyer needs. The Face Rec Smart Lock Pro is a strong option for doors that need a wider door thickness range and a broader camera view. The Face Rec Smart Lock Max is a stronger fit for buyers who want higher user capacity, Passage Mode, IP65 rating, and additional biometric access options such as palm access.
For buyers comparing smart locks, the decision should not be based on features alone. Door thickness, backset, door material, existing lock cutout, expo sure to weather, and daily access all matter when choosing the right model.
A buyer who wants a wider viewing angle and needs support for a thicker door may lean toward the Face Rec Smart Lock Pro. A buyer who needs more user capacity, Passage Mode, stronger weather resistance, and additional contactless access may find the Face Rec Smart Lock Max to be the better fit.
Product Highlight: Face Rec Smart Lock Pro
Among The Connected Shop’s smart locks, the Face Rec Smart Lock Pro is a strong option for buyers who want contactless access, built-in video viewing, and a wider door thickness range in one advanced lock system.
This model is designed for users who want a smart entry experience without depending on only one access method. Approved users can unlock the door through face recognition, while fingerprint access, passcodes, keycards, mobile app unlocking, and physical backup keys provide additional ways to enter when needed.
The Face Rec Smart Lock Pro also includes a built-in camera with a 160° live video view and infrared night vision. This allows users to see who is at the door before unlocking, which is especially useful for front doors, office entries, managed spaces, and doors where visitor visibility matters.
For remote access, the lock connects through the Tuya mobile app over Wi-Fi. Users can unlock the door remotely, manage access, review unlock history, and receive motion detection alerts from the mobile app. This makes it a practical option for homeowners, business owners, office managers, and property managers who need more control over daily entry activity.
From a compatibility standpoint, the Face Rec Smart Lock Pro is especially worth considering for doors that need a wider thickness range. It supports door thickness from 45mm to 150mm and is compatible with wood, steel, stainless steel, aluminum, and brass doors, as long as the backset and installation requirements are properly reviewed.
This model is a good fit for buyers who want a face recognition door lock with a wider camera angle, multiple access methods, remote app control, and flexible door thickness support. It is best used for entries where the door measurements, backset depth, and existing hardware setup are confirmed before purchase.
Product Highlight: Face Rec Smart Lock Max
The Face Rec Smart Lock Max is the more feature-rich option among The Connected Shop’s smart locks. It is designed for buyers who need contactless access, video viewing, remote unlocking, and higher user capacity in one smart lock system.
This model supports face recognition, fingerprint access, passcodes, keycards, app unlocking, physical backup keys, and palm access. It also includes a built-in camera with live video viewing, infrared night vision, motion alerts, and visitor notifications through the mobile app.
The Face Rec Smart Lock Max is a strong fit for homes, offices, storefronts, commercial spaces, and managed properties where multiple users may need access. It supports up to 300 passcodes, 100 keycards, 200 fingerprints, and 100 face recognition users.
It also offers Passage Mode and an IP65 rating, making it a practical choice for buyers who want more flexibility and added protection for suitable entry areas. For proper fit, the door thickness and 60mm backset requirement should still be confirmed before purchase.
Which Model Fits Your Door Type Best?
Before choosing between these models, the first step is to confirm the door setup. Features are important, but the lock still needs to match the door thickness, backset, material, and existing hardware preparation.
The Face Rec Smart Lock Pro is a strong option for doors that need a wider thickness range. It supports door thickness from 45mm to 150mm, making it worth considering for thicker doors or custom entry setups that meet the required backset range.
The Face Rec Smart Lock Max is a good fit for standard entry doors that match its 38mm to 80mm door thickness range and 60mm backset requirement. It is also the stronger option for buyers who prefer an IP65-rated model for suitable outdoor or semi-exposed entry areas.
For both models, buyers should not rely on the door style alone. Door photos, thickness, backset, cutout size, handle placement, and door material should be reviewed before purchase to make sure the selected lock is the right fit.
Camera and Video Features: What Buyers Should Compare
One of the biggest advantages of these smart locks is that they do more than unlock the door. With built-in camera viewing, users can see who is at the entry before deciding to unlock remotely.
The Face Rec Smart Lock Pro offers a 160° live video view with infrared night vision, making it a strong choice for buyers who want a wider viewing angle. This can be helpful for front doors, office entrances, and entry points where visibility around the door matters.
The Face Rec Smart Lock Max offers a 120° live video view with infrared night vision. It still provides clear visitor viewing through the mobile app, while adding a more expanded access setup with higher user capacity and additional biometric access.
For buyers comparing camera features, the main question is not only which model has video viewing. It is also how much visibility, access control, and daily security support the entry needs.
Access Control: Choosing Based on Daily Use
The right model also depends on how many people need access and how the lock will be used every day. For a home, access may be limited to family members, guests, or service providers. For an office, storefront, or managed property, more users may need assigned access over time.
Both models support multiple access methods, including face recognition, fingerprint, passcode, keycard, app unlocking, and physical backup keys. This gives users more flexibility compared to standard keyless entry door locks.
The Face Rec Smart Lock Pro is a strong option for everyday residential or business use where contactless entry, camera viewing, and remote app control are the main priorities.
The Face Rec Smart Lock Max is better suited for higher-traffic entries that need more user capacity, Passage Mode, and additional biometric access such as palm unlocking.
Installation Requirements: Why Door Details Still Matter
Even with advanced features, smart locks still need the right door fit. Before choosing a model, buyers should confirm the door thickness, backset, existing cutout, door material, and handle placement.
The Face Rec Smart Lock Pro may be the better option for thicker doors that fit its required backset range. The Face Rec Smart Lock Max may be the better option for standard doors that match its 60mm backset and door thickness range.
Professional installation may be recommended for doors that need drilling, trimming, mortise preparation, or adjustment to the existing hardware setup. A correct installation helps the lock align properly with the latch, strike plate, camera position, and door frame.
For the best result, buyers should send clear door photos and measurements before purchasing. This helps confirm which face recognition door lock is the better fit for the entry.
Successful Face Recognition Smart Lock Installations: What a Good Fit Looks Like
A successful installation starts with choosing the right lock for the actual door setup. The door style, thickness, backset, cutout, and material all help determine which model can be installed properly.
For residential front doors, a face recognition door lock can create a cleaner and more convenient entry experience. Approved users can unlock the door without using a key, while fingerprint, passcode, keycard, and app access remain available as backup options.
One of our successful Face Rec Smart Lock Pro installations in a residential unit, delivering secure and convenient access through face recognition, fingerprint, passcode, keycard, and mobile app control. ▶️ Watch the successful installation and see the Face Rec Pro in action.
For office and business entries, these smart locks can help manage staff access, visitor entry, and remote unlocking from one system. The built-in camera also gives users added visibility before opening the door.
For storefronts, rental spaces, and managed properties, successful installation depends on matching the lock to both the door and the access needs. Higher user capacity, remote access, and visitor alerts may be more important for these spaces.
The main goal is not only to install a lock with camera features. The goal is to choose a model that fits the door properly, supports the right access methods, and works smoothly for daily use.
Final Recommendation: Which Model Should You Choose?
The Face Rec Smart Lock Pro is a strong choice for buyers who want face recognition access, a wider 160° camera view, remote app control, and support for a wider door thickness range. It is especially worth considering for thicker doors or custom entry setups that match its installation requirements.
The Face Rec Smart Lock Max is the better choice for buyers who want higher user capacity, Passage Mode, IP65 rating, palm access, and a more expanded biometric access setup. It is a strong fit for homes, offices, storefronts, commercial spaces, and managed properties with compatible door measurements.
Both models are advanced options, but the best choice depends on the door and how the entry will be used. Buyers should compare the features, but they should also confirm the door measurements before making a final decision.